Consumer Privacy Notice
Our Privacy Notice explains how Bank Irvine collects, uses, shares, and protects consumer nonpublic personal information.
Contact Bank Irvine with Privacy or Security Concerns
Customers may visit or contact Bank Irvine by phone (949)892-1999 or email CustomerService@BankIrvine.com with Privacy or Security concerns.
Written correspondence may be sent to Bank Irvine at:
Bank Irvine
Attn: Compliance Department
6201 Oak Canyon, Suite 150
Irvine, CA 92618
Online Banking and Website Privacy
Last Updated: October 31, 2022
Bank Irvine is committed to the protection of your privacy during your online visit. Privacy is an important aspect of the exceptional customer service experience provided by Bank Irvine. We recognize that you expect privacy and security for your personal and financial affairs and we have established policies and procedures to prevent misuse of our customers’ confidential and private information. We protect the privacy of each consumer through security controls that are monitored and evaluated on an ongoing basis. Bank Irvine employees receive annual information security and privacy training.
During Your Online Visit
When you visit the bankirvine.com website, you remain anonymous unless you choose to share personal identifiable information. You may choose to share this information while requesting additional information about our products or services or conducting transactions through our online banking.
Please refer to our Bank Irvine Privacy Notice for more information about how we protect or share personal information.
Bank Irvine may make periodic changes to the Online Privacy Policy. When these changes occur, we post the new policy on this website and change the “Last Updated” date. When appropriate, we may notify you through other means.
How We Track Our Website Activity
When you visit our website, we collect general analytical data. This data assists with analyzing traffic patterns, trends, browser information, and browser activity. This includes no personally identifiable information. Cookies are used to track and collect this analytical data.
Visitors to our website may “Opt-Out” from having this data collected by setting their browser to block cookies without loss of site functionality.
Digital Banking (Online Banking) Website
While logged into Bank Irvine Digital Banking, specific data is collected and stored within a cookie.
This data includes:
- Device information (PC, Mobile Phone, Tablet, etc.)
- IP address (a unique string of numbers that identifies a device communicating over the Internet)
- Browser information (browser type and version)
This information is used during user authentication and by fraud prevention systems. Personally identifiable information is not collected or stored within cookies.
About Cookies
Online banking at Bank Irvine requires cookies to be accepted by the browser.
A cookie is small text file that a web server stores on a visitor’s computer. The information stored within the cookie is retrieved by the web server when you return. Web browser security can be set to block cookies from being saved to your computer. However, Bank Irvine Online Banking requires the browser to be configured to accept cookies.
The cookies allow the Bank to track how a visitor navigates through our site. It also allows the Bank to collect unique information about the visitor’s device such as an IP address. The device information stored within a cookie is used throughout the online banking user authentication process. In addition, the information within the cookie is used by back-end fraud prevention systems. Bank Irvine does not collect or store personal information within cookies.
Mobile Security
Bank Irvine has implemented mobile security standards and practices to protect the privacy of our customer’s personal information. The Bank Irvine Mobile app, and Mobile Deposit present “Blind Data.” This means our mobile services do not present full names, Social Security Numbers, or other personal information. Account numbers are truncated, and Mobile Deposit does not store check images in persistent memory.
Social Networking
Bank Irvine recognizes the value of communicating and building relationships through social media. It’s important to note that the Bank Irvine Website Privacy Policy does not apply to, supersede, or have authority over the individual privacy policies of social media sites. Before using social media, we ask that you carefully read the privacy policies of each social media website or application.
Third parties such as social media companies and advertising networks may build profiles based on your browsing activity using cookies. If a third-party cookie or similar tracking device is placed on your computer by a third party, it may be able to collect information about your browsing activity on our website.
Bank Irvine does not control or endorse the comments made by customers or visitors through social media websites or applications. We also do not control these third parties tracking technologies or how they may be used. If you have any questions about a third-party’s cookies, you should contact the provider directly.
For more information on being safe and secure on social media sites, please visit the Department of Homeland Security US-CERT.
E-Mail Privacy
Bank Irvine will never ask for personal information through unencrypted e-mail. E-mail is not a secure method for sending sensitive personal or financial information including:
- Social Security Numbers
- Account Numbers
- Loan Numbers
- Driver License or State ID Numbers
If you need to send sensitive information to Bank Irvine, please contact or visit our Bank Irvine Branch of Office to learn more about our secure e-mail encryption portal.
For more information on privacy and online security, please visit the Federal Trade Commission online.
Privacy for Children
In accordance with the Children’s Online Privacy Protection Act, our websites do not knowingly collect personal information from consumers under the age of 13. In addition, neither the Bank’s websites nor products or services are designed for or promoted toward children under the age of 18.